About Us

A team of passionate technologists committed to delivering an unparalleled IT experience.

The technology landscape is facing rapid change

  • Cloud complexity and overwhelming management demand
  • Escalating regulatory pressure and compliance requirements
  • Unprecedented rate of technology advancements
  • Unrelenting presence of cyber attacks
  • Demand for connection from anywhere on any device

Typical IT providers offer:

Limited knowledge

  • Non-compliance aligned solutions
  • Unrealized technology innovations
  • Limited context of unique industry requirements


Impersonal services

  • Generic solutions
  • Outsourced service desk resources
  • Inadequate response time

The full-scale support of an IT team, combined with executive-level expertise.

About Our Founder

Darren is an innovative technology executive with over 30 years of experience specializing in secure and compliant infrastructure solutions while also providing superior user experiences.

Throughout his career, he has been a driving force in emerging technologies, IT strategy, and thought leadership. At ITILITI, Darren is committed to delivering exceptional client service and building a modern IT workforce. His extensive background includes roles as CTO of a private investment firm and CIO at a Global IT services company, where he managed technology internationally with a focus on M&A, driving innovation, and enhancing user experiences.

Darren founded ITILITI based on his insight that traditional IT service providers often deploy generic solutions that fail to meet businesses’ specific needs. Instead, ITILITI strives to provide tailored technology services that meets the unique needs of each client.

FAQs

What does the process of switching to ITLITI from our current MSP involve?

We will coordinate directly with your current provider to ensure a seamless transition, allowing you to switch without any hassle.

What size are the companies that ITILITI typically works with?

We primarily serve small to medium-sized firms, ranging from 2 to 1000 users. Our approach is adaptable; we work with startup firms just beginning to scale, as well as established companies looking to transition their MSP services to us.

What is ITILITI’s pricing structure, considering we have a limited budget initially?

Our approach to pricing extends beyond mere transactions; we aim to establish a partnership. We’re open to collaboratively developing a pricing plan that supports mutual growth and adjusts as your needs evolve.

What is the recommended setup approach regarding cloud servers, Microsoft 365, and on-premises servers?

We believe the Microsoft cloud platform offers significant advantages. While cloud solutions may not always be simpler or more cost-effective initially, they provide substantial benefits from a modernization perspective. Opting for cloud services can entail higher long-term costs and potential delays; however, they offer superior compliance and regulatory benefits. For growing firms, we advise starting with a scaled-down cloud environment and expanding as needed.

What is ITILITI’s approach to cybersecurity?

Cybersecurity is where we excel. In the complex landscape of cybersecurity, maintaining a robust defense posture is a collective effort. We collaborate closely with other providers to ensure comprehensive security measures are in place. Our approach to cybersecurity and risk management is mature, reflecting our deep understanding and commitment to safeguarding your business.